We have only Japanese speaking staff onboard.

We do not have a dress code. Casual clothing is just fine.

Only domestic broadcasting is available onboard. We don’t have English magazines or books.

Yes, each ferry is equipped with coin lockers for your baggage.

Yes, you can take the grand bath at any time, day and night, from the boarding to 30 minutes before coming into port. However, we may need to close the grand bath in case of rough passage. Passengers who are drunk, or have tattoos are not allowed in Grand bath. This is a Japanese style bath. Swimming suites are not permitted.

Two-in-one shampoo and body soap are equipped in the grand bath. Please feel free to use the hair dryers provided in the changing room. Please bring your own towels.
* Towels are sold at the shop.

Because the ferry sails off the coast, we are out of the cell phone companies’ service area most of the time. Assume that it will be difficult to get a signal even when traveling through an area where the signal does reach the ferry.

Each ferry is equipped with two maritime pay phones operating via satellite service on which you can make phone calls any time while at sea. International calls can be made as well. Payment for calls is by cash only. Credit card or a telephone card are not accepted.

There is no internet access or rental computers.You can use the Wi-Fi service provided by SOFTBANK MOBILE Corp. on each ship.

Private cabins have electrical outlets for your use. Please refrain from using outlets in shared cabins to avoid inconveniencing other passengers. Please share the use of outlets in public areas such as the promenade. Taiheiyo Ferry is not responsible for any loss or damage to your devices from using our electrical outlets.
Voltage: 100V 　　Plug Type: A

Taiheiyo Ferry presents show or concerts at the theater by various kinds of entertainers every night. Shows are free of charge. Please enjoy the onboard entertainment.※Excluding Kitami

Each ferry is equipped with a fin stabilizer designed to reduce the effects of waves much better than a regular ship. However, it is recommended that passengers who easily get travel sickness to take motion sickness medicine in case the ferry is effected by the hydrographic or weather condition. Over-the-counter motion sickness products for both adults and children are available at the shop onboard.
※Ishikari and Kitakami`s shop doesn't sell motion sickness products.

All ferries are barrier-free ferries and are equipped with barrier-free facilities such as cabins, accessible shower rooms, etc. “

There is no separate “Smoking” cabins.

Each ferry has smoking areas for smokers. Thank you for your cooperation.